Welcome back to Episode #19 of The Daily Interaction podcast. Today’s topic is an extension from the technology episode and that is savvy etiquette around using email.
What is the most sensible, smart, savvy and professional way to use email in today’s world? Email is a tool that has become ubiquitous in our culture. Everyone uses it. I give you tips around things that have worked very well for me as well as things that have made me, well, you know, take a second look at my own approach, to say the least.
Take heed and sharpen your email skills with this podcast.
The iTunes Page: Subscribe & download!
RSS Feed: Follow the Feed!
Your Weekly Friday Show Notes:
1. What awful thing I do to my younger brother, aka my genius IT person, and how we all need to be aware of some aspects of email etiquette.
2. Why the foundation of everything is always the most important and a quick recap on the basic email etiquette that we may be taking for granted.
3. My biggest pet peeve and the very thing that pushed me to do this podcast right now, and why it’s the simplest thing to do and yet something that goes unnoticed far too often.
4. The one piece of advice that reminds you the essence of email and why you should remember it even as you go through the sea of your countless emails.
5. Quick but important tips on what basic yet fundamental mistakes to avoid when writing a good email.
6. How to manage group email communication with correct use of bcc (blind carbon copy) and what big mistakes to avoid in this regard.
7. The best habit you can form for yourself before sending email and how well these habits can serve you over time.
8. My top tip on effective and smart business emails that get replies every time and my WWWH formula on becoming a master at communicating with email.
9. Rules of follow-up when you do not hear back from someone and what circumstances to consider before sending those follow-up notes.
10. The worst emotion of all and why and how to avoid it on your email communications.
One Question to Answer:
What is the most challenging daily interaction of all for you, one that you struggle with the most? Let me know in the comments below and don’t be surprised if I dedicate an entire podcast to it!
Podcast: Play in new window | Download
Are you feeling stuck in business or life?
If you like what you see here, and want to know how to do the same for yourself, be it creating your business or blog as well as building up your confidence, then book your free 20-minute consult with me and learn my systems & tools: coaching page.
{ 12 brilliant comments, Care to add another? }
Hi Farnoosh,
I was first attracted to your blog by observing there is one answer available for each and every comment. After I listened to your pod cast, I knew where it comes from and I am amazed because as you said, it is a rare etiquette practice. I have so much respect for your attitude.
Everything that you mentioned happens so frequently in business communications and its never enough to be careful to prevent them from happening.
I would like just to add that sometimes using the “recall this message” of outlook is sometime helpful to get an email back before being read by the recipient.
Hi Afsoon, thank you for your thoughts and I am glad you noticed. Yes, I acknowledge everyone who takes the time to say something here. I am so so glad you enjoyed this podcast and found it useful. As for that “recall that message” feature, let me tell you this: every time I have seen someone do that – recall the message – I have already seen the message so I think that particular feature in outlook is useless.
I do! I just think it’s best to double check before sending an email. Now Gmail has an Undo feature that actually prevents email to go out if you click it in time. But Outlook, I just don’t trust that feature. Good luck! And thanks again, Afsoon!
Just to confirm what you said: There are two sometime(s) on the last two lines of my comment
No worries, all good
!
Hey Farnoosh, Having self control in business and general day to day life does go a long way, and at times if you do something in anger or without thinking, 9 out of 10x it bounces back on you. Thanks for the tips
Thank you Wasim. Indeed, the feeling of self-control in our business interactions goes a very long way. And we always regret actions made in haste or anger. No kidding. Thanks for your thoughts! And share the podcast with anyone else that may benefit please.
I just wanted to say a big thank you to you. I have been reading your posts in the past few days and never got tired. so much to enjoy, so much to learn
So so happy this is helping you, Afsoon. Do you live in Iran still? I’d LOVE to increase the exposure of podcast to my Iranian friends in Iran and love it if you share with your friends, if it would be helpful to them. Thanks for your comments. So much!
Dear Farnoosh,
I have been living in Toronto for the last ten years but I go for visits every few years. I would love to see our friends in Iran benefit from your blog and podcasts. You look into the topics with a practical, clear perspective and bring the pies in the skies on the earth and put them in people hands which I believe is a great value for a culture which is used to hearing more vague and less practical solutions. I believe your posts could trigger setting totally different goals and standards from what the society is struggling with. However, your articulating and really rich use of English language might make it a bit difficult for a large group of people to understand your posts/podcasts. Maybe a simpler English version (like VOA) or Farsi version would help a lot. Anyway, by all means I will share , your blog with my friends and for sure the will enjoy it as much as I do.
Afsoon, I don’t know how to thank you for such a helpful, useful and valuable feedback. THANK YOU! You are absolutely right – that can make it more difficult for the Iranians who learn English there and without exposure to pop culture and natural phrases that only form in the English speaking countries. I am going to come up with an offering that can help and be useful to them. And Toronto? My favorite city? I come up for TIFF every year. Maybe I see you in September 2012?
Cheers to you and thanks so much for your feedback, your support and your kindness.
Sure Farnoosh jan, I will be more than happy to be your host in Toronto. Please let me know when your heading this way and we will arrange to spend some time together.
Dear Afsoon, I travel to Toronto pretty regularly, 2-3 times a year, and no need to host me. Just love to meet you if you like. Heading back up soon, September I believe for TIFF. Cheers and thanks again!
{ 2 brilliant comments, Care to add another? }