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	<title>Comments on: Roger Fisher &amp; William Ury: “Getting to Yes”</title>
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	<description>Smart Habits for Rich Living</description>
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		<title>By: On Saying No and Getting to Yes</title>
		<link>http://www.prolificliving.com/blog/2008/03/28/roger-fisher-william-ury-getting-to-yes/#comment-22380</link>
		<dc:creator>On Saying No and Getting to Yes</dc:creator>
		<pubDate>Wed, 19 Oct 2011 09:46:53 +0000</pubDate>
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		<description>[...] assertiveness for women by Judith McClureHandling verbal confrontation by Robert JerardGetting to Yes by Roger Fischer &amp; William Ury8. Our secrets on getting to yes when you get no response or a &#8220;maybe&#8221; or an initial [...]</description>
		<content:encoded><![CDATA[<p>[...] assertiveness for women by Judith McClureHandling verbal confrontation by Robert JerardGetting to Yes by Roger Fischer &amp; William Ury8. Our secrets on getting to yes when you get no response or a &#8220;maybe&#8221; or an initial [...]</p>
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		<title>By: Customer Support Experience &#124; 9 Winning Secrets</title>
		<link>http://www.prolificliving.com/blog/2008/03/28/roger-fisher-william-ury-getting-to-yes/#comment-13590</link>
		<dc:creator>Customer Support Experience &#124; 9 Winning Secrets</dc:creator>
		<pubDate>Thu, 23 Dec 2010 21:23:30 +0000</pubDate>
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		<description>[...] learn the structure of support. You may need to explain the issues again; do them patiently. Learn how to negotiate powerfully because it is in essence what you are doing in most support calls. Imagine you are both [...]</description>
		<content:encoded><![CDATA[<p>[...] learn the structure of support. You may need to explain the issues again; do them patiently. Learn how to negotiate powerfully because it is in essence what you are doing in most support calls. Imagine you are both [...]</p>
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